On all orders, worldwide
Satisfait Commande bien reçue avec un beau packaging, bracelet original, je suis satisfait !
On every order, with tracking.
Size, colour or style, with no processing fee.
Against manufacturing defects.
Delivered in its Brother & Sisters gift box.
Arrives gift-ready in our signature box
SATISFIED CUSTOMERS
FREE SHIPPING
30-DAY RETURNS
| Criteria | Brother & Sisters | Other jewelry sites | Traditional retail |
|---|---|---|---|
| FAIR PRICING | NO | NO | |
| CUSTOMER SAVINGS | 100% | 50% | 0% |
| LIFETIME WARRANTY | NO | NO | |
| COLOR OPTIONS | NO | NO | |
| ECO FRIENDLY SUPPLY CHAIN | NO | NO | |
| GOLD PLATING | ✓ | ✓ | |
| LEAD FREE, HYPOALLERGENIC | UNKNOWN | UNKNOWN | |
| ETHICALLY SOURCED | UNKNOWN | UNKNOWN |
A non-personalised piece is prepared and shipped within 48-72 hours. A personalised piece takes an extra 3-5 business days to make. As soon as it ships, you get a tracking number by email.
Yes, shipping is free on every order, worldwide, with tracking. For international orders, duties and taxes are included at checkout, so there is nothing to pay on delivery.
You have 30 days from delivery to send back an unworn piece in its original box. If it is returned within 14 days, you will be refunded the price you paid; from day 15 to day 30, a 20% processing fee will be deducted. Exchanges (size, colour, style) carry no processing fee. Return shipping is at your expense, and personalised pieces can't be returned unless faulty.
Yes: your piece arrives in its Brother & Sisters gift box, ready to give.
It covers manufacturing defects for life. It does not cover damage caused by misuse: chemicals, chlorine, bleach, knocks or pulling. Just email us with your order number.